Warranty
We provide a one year warranty for both the frame and lenses.
This covers the following:
Frames:
- Any manufacturing defects (e.g., frame peel, discolouration, temple tips, loose screws)
- As well as any of the following adjustments that the customer needs:
- Nosepad adjustment
- Nosepad replacement
- Screw replacement
- Frame adjustments
Lenses:
- Any peeling related issues
We can’t replace them if the following applies to your glasses:
- Damaged deliberately or through neglect
- Improper or careless use
- Normal wear and tear