Warranty

We provide a one year warranty for both the frame and lenses.

This covers the following:

Frames:

  • Any manufacturing defects (e.g., frame peel, discolouration, temple tips, loose screws)
  • As well as any of the following adjustments that the customer needs:
    • Nosepad adjustment
    • Nosepad replacement
    • Screw replacement
    • Frame adjustments

Lenses:

  • Any peeling related issues

We can’t replace them if the following applies to your glasses:

  • Damaged deliberately or through neglect
  • Improper or careless use
  • Normal wear and tear